Support Policy Page
Last updated: 12th December, 2023
Welcome to the Support Policy of SVA Global Marketplace, powered by Starpro Version Affiliate LTD ("SVA," "we," "us," or "our"). This policy outlines the support services available to users of our eCommerce platform.
Support Policy Overview:
Customer Assistance:
Details on how to seek assistance for issues related to orders, payments, and account management.
Service Guidelines:
Guidelines outlining the scope and limitations of our customer support services.
Resolution Process:
Information on how we aim to resolve customer inquiries and issues promptly.
Customer Support Channels:
Various channels available for customers to seek support, including email and live chat.
Help Center:
Access to our Help Center with FAQs and guides for common issues.
Support Ticket Process:
Instructions on how to submit support tickets for specific concerns.
Contact Us:
For further assistance, please contact our support team at support@svamarketplace.com.
By using SVA Global Marketplace, you agree to comply with our Support Policy.
If you have any questions or concerns, don't hesitate to reach out to our dedicated support team.
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